PRIQUA

Shipping Policy

Shipping Policy

Last Updated: 2 November 2026

At PRIQUA, we want every order to reach you safely and on time. We carefully prepare and package your jewellery before dispatch to provide a smooth delivery experience.

1. Order Processing Time

  • Orders are generally processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays and public holidays may be processed on the next working day.

  • During sale periods or high-demand seasons, processing may take additional time.

  • Once your order is dispatched, you will receive a shipping confirmation.

2. Shipping and Delivery Time

  • Estimated delivery time is 5–7 business days after dispatch.

  • Delivery timelines may vary depending on your delivery location.

  • Remote areas may require additional delivery time.

  • Delivery estimates are not guaranteed and may be affected by courier delays, weather conditions or unforeseen circumstances.

3. Shipping Charges

  • Applicable shipping charges will be displayed at checkout before payment.

  • Free shipping may be available during selected promotional offers.

  • Any shipping offer will be subject to the terms and conditions mentioned at the time of purchase.

4. Order Tracking

Once your order is shipped, tracking details will be shared through your registered email address or mobile number, where available.

You can use the tracking information to monitor your shipment until delivery.

5. Shipping Address

Customers are responsible for providing accurate shipping details, including:

  • Full name

  • Complete delivery address

  • City and state

  • PIN code

  • Valid mobile number

Please check your address carefully before placing your order.

6. Delivery Attempts

Our courier partners will attempt delivery at the address provided during checkout.

Please ensure someone is available to receive the package. If delivery is unsuccessful, the courier partner may arrange another delivery attempt according to its procedures.

7. Delayed or Lost Shipments

Although we aim to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Courier service disruptions

  • Public holidays

  • Incorrect delivery details

  • Other unforeseen circumstances

If your order appears delayed or tracking has not updated, please contact our customer support team.

8. Damaged Packages

If your package arrives visibly damaged or appears tampered with, please contact us as soon as possible.

Share your order number and clear photographs of the package and product so our team can investigate and assist you.

9. International Shipping

International shipping availability, charges, delivery estimates, customs duties and applicable taxes will be communicated where international orders are supported.

Any applicable customs duties or import charges will be handled according to the terms displayed at checkout and applicable laws.

10. Contact Information

For questions about shipping, tracking or delivery, please contact us:

Brand: PRIQUA

Email: miglanibhishek2@gmail.com

Phone / WhatsApp: +91 9711015410

Address: Guru Nanak Apartments, West Enclave, Pitampura, A9, 4th Floor, Delhi – 110034, India.

Thank you for choosing PRIQUA.

PRIQUA — Thoughtfully designed jewellery for modern women.